Framework For Mobile Governance

The m-Governance framework of Government of India aims to utilize the massive reach of mobile phones and harness the potential of mobile applications to enable easy and round-the-clock access to public services, especially in the rural areas. The framework aims to create unique infrastructure as well as application development ecosystem for m-Governance in the country. The framework mainly covers objectives behind the mobile Governance initiative, major suggested policy steps for achieving the objectives, and the implementation strategy to implement the framework by the Central and State Government Departments and Agencies. It also contains ‘Frequently Asked Questions’ aimed at clarifying any concerns or issues that might be raised by implementing Government Departments and Agencies. With the implementation of Framework for Mobile Governance, it is expected that access to public services will be broad-based and widened substantially, especially in rural areas. Creation of Mobile Service Delivery Gateway (MSDG) by DIT for use as common Infrastructure by all Central and State Government Departments and Agencies will help in avoiding duplication of efforts and making the delivery of public services through mobile devices more efficient. It will also help in integrating the MSDG with existing core infrastructure developed by DIT under NeGP, e.g. National Service Delivery Gateway (NSDG) and State Service Delivery Gateways (SSDG). Implementing this Framework will also help in faster roll-out of the mobile-based public services by the Central and State Government Departments and Agencies as they can readily utilize the MSDG infrastructure for delivering their services

Framework for Mobile Governance.pdf — PDF document, 198Kb